Summary
Working with the Maintenance team in our 254-bedroom 4*hotel spa & business centre. You will optimise property condition and quality, provide excellent customer service, and gain knowledge with the opportunity to learn about being a painter and decorator and gain experience in other areas such as electrical, plumbing, safety systems, and equipment.
Training courseProperty maintenance operative (level 2)HoursFull time 40 hours. Hours and times of work may vary and can include early, late shifts, working on weekends and holiday periods Working week 5 to 7 days a week. Exact shifts TBC.
40 hours a week
Possible start date: Friday 6 September 2024
Duration: 1 Year 6 Months
What you’ll do at work
MAIN OBJECTIVES & JOB ROLE:
To work as part of the maintenance team and carry out works required to repair, maintain, and improve the buildings and facilities within the designated areas of Whittlebury Park in order to ensure that we provide an excellent customer experience at all times and continuity of the business.
TASKS AND DUTIES:
To carry out short-term painting work – emergency repairs affecting guest bedrooms and with immediate effect with a common-sense approach to cause minimal disruption to our guests
To liaise fully with departments across the site with regard to maintenance painting and decorating requirements
Carry out painting and decorating work as requested by the Maintenance Manager, ensuring that work is carried out safely, efficiently and with minimum disruption to guests and members of the public
Attendance at college for required completion of approved apprenticeship standard
Attendance of training courses for progression, updates and refreshers in the pursuit of Continual Professional Development. Attending training when required
Ensure that daily and weekly cleaning and health and safety checks are carried out and records are maintained and kept up to date as required
Undertake all associated mandatory and e-learning modules, as required.
To ensure all security procedures laid down by the site are strictly adhered to
To follow the company’s Health & Safety Policy and to complete all duties on the Health & Safety checklists as soon as possible. Otherwise, to liaise with the appropriate HOD, General Manager and external contractors
CUSTOMER SERVICE
Greet guests professionally in a polite and friendly manner
Provide a responsive, helpful and good quality service to internal customers (colleagues)
Adhere to Company grooming standards at all times to promote Whittlebury Park as a professional company
HEALTH AND SAFETY
Ensure that you familiarise yourself with and follow all safety rules and procedures in place
Ensure you understand all COSHH regulations and to use only the company supplied chemicals and cleaning materials as instructed, and the use of protective clothing and equipment
Keep secure all cleaning materials and equipment issued
Ensure all allocated machinery is kept in safe working order
Report all potential accidents and make sure that any accidents are recorded in the accident report system
Take care of your own health and safety and that of your colleagues and customers
Ensure that you understand the Company Fire Policy and Procedures
Use appropriate PPE as and when required when using equipment/chemicals etc
OTHER
Carry out any other unplanned duties as required to meet the needs of the business
Due to the nature of the business working patterns vary and can include evenings, weekends and holiday periods
This Job Description cannot be exhaustive due to the requirements of the hotel industry. Therefore, you may be required from time to time to carry out reasonable tasks requested by management.
Benefits:
Here at Whittlebury we have a fantastic range of benefits available to our staff. Some of the benefits associated with this role are:
- Free Golf & Leisure membership*
- Free staff meal on duty
- Cashback on essential healthcare
- Employee awards
- Enhanced pension contributions
Discounts are also available on: Food & Beverage - Up to 50%, discounted Spa products and treatments, hotel stays & Virgin experience days
*We allow all staff who work a minimum of 40 hours each month to benefit from a complimentary Leisure Club membership
*We allow all staff who work a minimum of 60 hours each month to benefit from a complimentary Golf membership
If you have got what it takes to be part of a busy professional and high performing team, then we would love to hear from you!
Whether we are welcoming corporate working groups, hosting family celebrations and wedding parties or providing respite to those hoping to escape the pressures of life and simply relax, our mission is always to make someone’s day.
Job Types: Full-time, Apprenticeship
Pay: £11.52 per hour
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Referral programme
Schedule:
Weekend availability
Work Location: In person
Expected start date: 01/09/2024
To apply Email: recruitment@whittlebury.com Or complete the application form below