Main Objective & Job Role
- To provide a high standard of service to all our guests in all food and beverage areas in a warm, friendly, unobtrusive, efficient, and professional manner
- To ensure the smooth running of the food and beverage outlets by working safely with team members collaboratively
- To maximise sales by being knowledgeable of all our offerings in the department and around the estate, being able to offer and promote these to our guests to maximise their experience
- Promote Whittlebury Park and its facilities to all guests
Main Area of Responsibility
- To focus on the daily operations of the food and beverage outlets, maintaining a high standard of service and customer care in a clean, friendly, and relaxed environment
- Preparing areas for service, cleaning cutlery, crockery and glassware, moving and laying tables and handling table linen
- Dealing with guests in a polite and friendly manner
- Welcoming guests and preparing and delivering efficient service of food and beverages
- Cleaning of areas front and back of house to make a good impression, and to stay safe and hygienic
- Areas of work can include restaurants, bars, spa, weddings, banquets, estate events
- Hours of work are variable and normally include weekend, evening and holiday periods
- Maintain hospitality standards while serving food to guests.
- Meeting with managers and the team regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special need
- Vacuuming event areas and other light cleaning duties
Salary
Part time / Casual - £10.50 per hour (under 21's), £11.52 (over 21's). 100% service charge is split amongst the team.
Benefits
Here at Whittlebury, we have a fantastic range of benefits available to our staff. Some of the benefits associated with this role are:?
- Free staff meals on duty, including Pepsi soda on tap
- Cashback on essential healthcare
- Employee awards
- Enhanced pension contributions
- *We allow all staff who work a minimum of 40 hours each month to benefit from a complimentary Leisure Club membership
- *We allow all staff who work a minimum of 60 hours each month to benefit from a complimentary Golf membership
Discounts also available on: Food & Beverage (up to 50%), Spa products and treatments, hotel stays and Virgin experience days.
To apply Email: recruitment@whittlebury.com Or complete the application form below