Main Objectives & Job Role Duties
- Greeting guests & handling requests
- Deliver excellent customer service to ensure the optimum guest experience
- Managing the check in/out process
- Answering and directing phone calls
- Administrative reception tasks
- Communicate with and assist other departments where necessary
- Maintain good knowledge of Whittlebury Park & what it can offer
- Upselling hotel facilities & potential sales opportunities
Candidate Requirements
- Be a passionate, motivated and enthusiastic receptionist
- Confident ability to communicate and establish rapport
- Excellent telephone manner
- Ability to work a flexible schedule
- Be able to work alongside others, but also self-motivate
- Excellent grooming standards
- Competent IT proficiency
Salary
40 hours per week, £23,961.60 per annum.
This is a full-time position, working 5 out of 7 days. Flexible candidates required as the role will involve early mornings, late evenings and weekend work.
Due to the remote location, own transportation is required.
Benefits
Here at Whittlebury, we have a fantastic range of benefits available to our staff. Some of the benefits associated with this role are:
- Free staff meals on duty, including Pepsi soda on tap
- Cashback on essential healthcare
- Employee awards
- Enhanced pension contributions
- *We allow all staff who work a minimum of 40 hours each month to benefit from a complimentary Leisure Club membership
- *We allow all staff who work a minimum of 60 hours each month to benefit from a complimentary Golf membership
Discounts also available on: Food & Beverage (up to 50%), Spa products and treatments, hotel stays and Virgin experience days.
To apply Email: recruitment@whittlebury.com Or complete the application form below