Salary
£23,961.60 per annum (based on 40 hours per week).
What will you do?
As an Event Enquiry Specialist, you will:
- Maximise sales opportunities, responding to client event enquiries converting them into bookings.
- Provide a high level of standard and customer care, ensuring all enquiries are dealt with efficiently, effectively and in line with office procedures as well as building strong relationships
- Meet with the clients to provide site tours and inspections, and be fully aware of facilities, tariffs and current activities
- Ensure you have in-depth knowledge of our facilities, including bedroom and meeting room availability
- Proactively chase provisional bookings to convert or release to ensure booking opportunities are maximised
- Have excellent attention to detail to ensure all information is accurately entered into the system
As the ideal candidate for this role, you will also have a keen attitude to go beyond expectations and deliver exceptional customer service. You will also be experienced in working in a similar role, and have the ability to work in a pressurised sales environment with good problem-solving skills.
This list of duties cannot be exhaustive due to the requirements of the hotel industry. Therefore, you may be required from time to time to carry out reasonable tasks as requested by management.
Benefits
At Whittlebury Park, we believe in rewarding our dedicated staff with a fantastic range of benefits. When you join our team, you can look forward to:
- Free Golf & Leisure Membership: Enjoy complimentary access to our Leisure Club if you work a minimum of 40 hours each month, and a complimentary Golf membership if you work a minimum of 60 hours each month
- Free Staff Meals: Savor a delicious meal whilst on duty, on us!
- Healthcare Cashback: Get cashback on essential healthcare expenses (contracted hours staff only)
- Employee Awards: Be recognized and rewarded for your hard work and dedication, whether it’s through our employee of the month scheme or Welcome to Work days
Exclusive Discounts
- Food & Beverage: Up to 50% off on food and drink, including our delicious Sunday carvery
- Spa Products and Treatments: Pamper yourself with discounted spa products and treatments, and exclusive staff offers
- Hotel Stays: Enjoy discounted rates on luxurious stays
Join us at Whittlebury Park and take advantage of these amazing benefits while working in a beautiful, award-winning environment!
To apply Email: recruitment@whittlebury.com Or complete the application form below