Salary
£11.52 per hour.
What will you do?
As a member of our Leisure reception team, you will:
- Deliver excellent customer service to ensure the optimum experience
- Welcome our members, day guests and hotel residents to The Leisure Club
- Deal with incoming and outgoing telephone calls, gym health and safety checks & Leisure Club shop sales
- Conduct health and safety walk rounds, pool testing, food and beverage duties & liaise closely with the membership and gym teams
- Maintain good knowledge of Whittlebury Park & what it can offer enhancing the guest experience and upselling of hotel facilities
This list of duties cannot be exhaustive due to the requirements of the hotel industry. Therefore, you may be required from time to time to carry out reasonable tasks as requested by management. The hours of work will vary and will include weekends, late evenings, and holiday periods.
How would you excel in this position?
We are very keen to develop the best talent. Showing a determination to excel in this role is important. This can be done in many ways, and include; being personally mentioned in any of The Leisure Clubs feedback channels from members and guests, suggesting and implementing new ideas from a new perspective to improve or enhance current systems, over delivering with the completion of reports and tasks set out by The Leisure Club Management team.
Benefits
At Whittlebury Park, we believe in rewarding our dedicated staff with a fantastic range of benefits. When you join our team, you can look forward to:
- Free Golf & Leisure Membership: Enjoy complimentary access to our Leisure Club if you work a minimum of 40 hours each month, and a complimentary Golf membership if you work a minimum of 60 hours each month
- Free Staff Meals: Savor a delicious meal whilst on duty, on us!
- Healthcare Cashback: Get cashback on essential healthcare expenses (contracted hours staff only)
- Employee Awards: Be recognized and rewarded for your hard work and dedication, whether it’s through our employee of the month scheme or Welcome to Work days
Exclusive Discounts
- Food & Beverage: Up to 50% off on food and drink, including our delicious Sunday carvery
- Spa Products and Treatments: Pamper yourself with discounted spa products and treatments, and exclusive staff offers
- Hotel Stays: Enjoy discounted rates on luxurious stays
Join us at Whittlebury Park and take advantage of these amazing benefits while working in a beautiful, award-winning environment!
To apply Email: recruitment@whittlebury.com Or complete the application form below